The Boston ArchiveBoston, Massachusetts

Dataset

Mayor's 24 Hour Hotline

Before the launch of the Boston 311 platform in 2015, City constituents could request non-emergency City services through the Mayor's 24 hotline by phone, web, or other channels. This a legacy dataset which contains records of such requests between the periods of November 2012 and February 2013.…

Dataset

Publisher
Boston 311
Spatial coverage
all
Fields
25
Keywords
311, legacy portal, mayors office, service requests
Publisher's page
https://data.boston.gov/dataset/mayors-24-hour-hotline

Artifacts

“Preserved” means the archive holds the bytes and their digest. “Referenced” means it holds the record of them and nothing more. The archive does not claim a holding it cannot prove.

FormatPreservationSizeDigestSource
CSVreferenced1691570664a2c3b021b37352acd5d285d478a7344c3fa4c3a10a94f2f0179f4c19672135source

Column dictionary

The publisher's own dictionary, preserved verbatim. The archive does not reword a schema into its own vocabulary — how the publisher named a column is evidence about the publisher.

ColumnTypeDescription
CASE_ENQUIRY_IDtext
open_dttext
closed_dttext
CASE_STATUStext
CLOSURE_REASONtext
CASE_TITLEtext
SUBJECTtext
REASONtext
TYPEtext
QUEUEtext
Departmenttext
Locationtext
Fire_districttext
pwd_districttext
city_council_districttext
police_districttext
neighborhoodtext
neighborhood_services_districttext
wardtext
precincttext
land_usagetext
LOCATION_STREET_NAMEtext
LOCATION_ZIPCODEtext
Sourcetext
Geocoded_Locationtext

Identity

Identifier
urn:lemay:boston:dataset:mayors-24-hour-hotline
Canonical URL
https://boston.fyi/dataset/mayors-24-hour-hotline
As JSON
https://boston.fyi/dataset/mayors-24-hour-hotline.json
Version
1 · last changed 2 September 2026

Provenance

Source
City of Boston Open Data Portal (Analyze Boston) — source of record
Licence
Open Data Commons Public Domain Dedication and Licence (PDDL) 1.0 (public_domain)
Retrieved
2 September 2026
Source identifier
mayors-24-hour-hotline
Attribution
City of Boston
Rights as stated
Open Data Commons Public Domain Dedication and License (PDDL)

Transform ladder

#OperationDescriptionTool
1fetchretrieved the dataset's metadata record from the CKAN package_show endpointarchive-ingest 0.1.0
2normalizemapped the portal's catalogue fields onto the archive's Dataset record; the publisher's own wording and column dictionary are preserved verbatimarchive-ingest 0.1.0